Our Services

Managed IT Support.

24/7 managed IT support services, security, communications and robust IT infrastructure that keep your operations running smooth and uninterupted.

24/7 IT Support

Ensuring day-to-day issues are quickly resolved and accurately detailed and prioritised, our team of highly experienced IT professionals in our UK based helpdesk is on hand for you 24 x 7 x 365, should you need it, meaning your business is supported all year round with a wealth of knowledge and expertise.

We have a ticketing and reporting system with a range of SLAs to suit all types of businesses.

Bespoke Solutions

We can design a support solution tailored to your business requirements, from the complete service, fielding the initial call or email through to resolution using remote or onsite support and preventative maintenance. Where you already have an IT helpdesk we can provide additional capacity, out-of-hours support or specialist knowledge.

We offer a range of onsite options also that can fully replace the IT Manager function in your business.

IT Security

Malware, Viruses and Phishing websites are all threats that could damage your systems. We are an ESET Partner and can provide you Endpoint Security software that monitors your computer, in real time, checking for threats and preventing them from causing damage. Its active protection ensures Phishing Marked websites are blocked before a threat can happen and notifies our helpdesk so we can ensure you have the best level of protection and resilience.

Complete peace of mind.

With our full managed solution, we take the stress of managing your business systems. Daily backup reporting, system monitoring and security updates applied autonomously ensure your systems remain healthy.

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Your IT support department.

Outsource your IT department and allow us to provide strategic management and advice for a fraction of the costs versus equivalent full-time positions. Expertise and a wealth of knowledge managing your critical infrastructure all delivered, simple and extremely effective.

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Save Time

Efficient service management along with planned preventative maintenance ensures your teams are well supported, meaning you can get on with your business and save valuable time.

Save Money

Our tailored packages allow you to get what you want, when you want at the fraction of the cost versus equivalent full-time positions.

Boost Performance

With planned preventative maintenance and effective systems management, we mitigate risks of system downtime. Plain and simple… less downtime ensures a better customer experience.

With over 50 years of combined IT experience, you can trust us to deliver. We are a trusted partner of an international hospitality company, providing services globally.

We can tailor packages to suit all businesses, contact us for more information

We had many challenges, and the Gifted Systems team met every one of them head on providing expert solutions to suit our requirements. Their operational phase assistance is invaluable, and we look forward to working with Gifted Systems for many years to come.

Keith Vallance

Construction Director – Forrest Hotel Group

We have worked with Gifted Systems for over 15 years now and their approach to systems documentation is excellent. They consistently provide us with solutions that allow us to continually develop our processes and technologies.

James Holdsworth

Senior Director, IT Field Services – Radisson Hotel Group

As this was our first hotel and indeed the first new build Radisson Red in Europe, we relied heavily on the experience and professionalism of the Gifted Systems team for the roll out of all building IT systems, from PMS/POS through to servers, RFID keys, telecoms, and TV packages. The service was seamless, dovetailing each element of the IT installation to our completion and fit-out programmes.

Keith Vallance

Construction Director – Forrest Hotel Group

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Managed Services that transform businesses.

Ready to elevate your IT?